Indlela ukufinyelela "Beeline" (opharetha)? Igumbi opharetha

amasevisi Ucingo akuzona njalo etholakala esobala nelula kubasebenzisi. Isikhathi esining impela, opharetha ukuxhuma kithi amanye amasevisi eyengeziwe, bese sizama kanzima amahora amaningi ukuze uzivale, kodwa akazange aphumelele. Kahle kahle, lokhu kusebenza ababhalisile "Beeline" - kangakanani ngabo, kulesi sihloko kuyoba usizo kakhulu.

Esinye isibonelo - kunalokho, lapho sidinga ukuba uthuthele izinga ezahlukene, kodwa nakhu esikwaziyo hhayi indlela yokukwenza, nokuthi kudingeka athathe. Ezimweni ezinjalo, yebo, kungcono ukuya website opharetha kanye ukufunda yonke imininingwane efika imibuzo yethu, kodwa asazi banethuba ukwenza kanjalo. Ngakho-ke kungenzeka ukuba uxhumane nomuntu usebenza enkampanini futhi angakusiza. Lokhu opharetha "Beeline".

Indlela ushayele u-opharetha wenkampani futhi bambuza ukuthi yini unesithakazelo okwamanje - uzokutshela esihlokweni.

Yini engasiza?

Amathuba kuthiwa athweswe inkampani opharetha mobile, ubanzi ngokwanele. Okokuqala, yebo, yena unalo okwanele inani Imininingwane kumele uthintwe izindaba ozithandayo. Ngokwesibonelo, angakutshela ukuthi ukuxhuma uhlelo tariff entsha, kungakanani lubekelwe, futhi yiziphi izinzuzo uzothola ukuyisebenzisa. Okwesibili, indlela ukufinyelela "Beeline" (opharetha) ufuna labo abafuna ukuthola ulwazi ephathelene ngokuqondile namakamelo awo. Ngokwesibonelo, hlolani ukuthi iziphi izinkonzo ezithile kukhona yakho yefoni, ukuthi ziyini, futhi kanjani ukukhubaza kwabo. Lezi idatha kungatholakala kuphela nge-akhawunti yomuntu kwi website yenkampani, kodwa udinga i-ukubhalisa. Njengoba ungase ucabange, ingxoxo nge-opharetha ungakwazi ukuxazulula le nkinga.

Okwesithathu, xhumana no-opharetha "Beeline" Ungase futhi ukuba bambuze ukuthi wenze noma yiziphi izinyathelo ezengeziwe ngenombolo yakho. Nalapha futhi, oda iphakheji eyengeziwe noma vimbela umsebenzi ezinye kungadingekanga zokubhalisa opharetha kungaba ku ngokuchofoza izinkinobho ezimbalwa, usebenzisa database yayo siqu. kungase futhi ukudala izicelo ezinye izinsiza eziningi eziyinkimbinkimbi. Bayoba kwenziwe nge ukubambezeleka, kodwa umsebenzisi kule oda kuyoba ukhululekile kakhulu.

Kungakanani Kubiza?

Lapho abantu abafuna kanjani ukufinyelela "Beeline" (opharetha), ukwenza kube okokuqala, bavame nawu umbuzo, yini inkulumo ukushaja kummeleli inkampani. Kungakanani iyisevisi zokuxhumana nge onguchwepheshe oqeqeshiwe, naye zingase zibasize ukuxazulula inkinga kokuphazamisa wena?

Impendulo ilula - inkampani inikeza lezi zinsizakalo khulula. Ngaphezu kwalokho, ngisho ucingo enombolweni akhethiwe le nkampani kuyinto mahhala, ikhumbula ukuthi ushaya kusukela obhalisile izinombolo inethiwekhi. Yiqiniso, uma ungenawo "Beeline" - ushayele u-opharetha akezi khulula. Futhi, uma ngikhuluma iqiniso, ukukwenza lokhu akwenzi mqondo.

Kuthiwani uma opharetha yinto Angimazi?

Enye inkinga engavela ngesikhathi zokubhalisa - lena kwekhono zochwepheshe. Kuthiwani uma opharetha akamazi Impendulo yombuzo womuntu? Indlela ube sesimweni lapho Awukwazi ukuphendula nesihloko sakho?

Eqinisweni, kungase kwenzeke ezimweni ezingavamile kakhulu. Ukhathazeke Akuwufaneli ke - ngisho noma ngolwazi ukuze interlocutor kwakho-call centre "Beeline" okwamanje, ayitholakali - ke usenayo imiyalelo, owawuthi futhi uyokwenza. Uma kudingekile - opharetha umane ukudala isicelo ngalolo daba ngakho okukucasula - futhi ngeke noma uqondiswe umnyango, noma ushayele emuva kwesikhathi uma kudingeka ekuhambeni ukuxazulula izinkinga ulwazi.

Inombolo iDemo contact eziphuthumayo

Futhi manje embule umbuzo kanjani ukufinyelela "Beeline" (opharetha). Ake uqale nge ikhodi elifushane, okuyinto kakhulu ziphoqa - kungenzeka ukubiza nganoma isiphi isikhathi kusuka kunoma iyiphi indawo ngaphakathi ezweni. Lena - inombolo esimnandi kakhulu ukuthi ushiya inkampani kuwo wonke amaphakheji ukuziqalela futhi ubone ulwazi ukukhangisa. Lokhu - inombolo 0611, okuyilona elidingekayo ukuze ushayele iselula ixhunywe kwinethiwekhi ye "Beeline".

Ngokubiza le nombolo, uzothola hhayi nje opharetha bukhoma, bese uxhuma umshini wokuphendula eqala ukutshela bonke ibinzana eyaziwa: "Uma ufuna ukuxhuma kunoma iyiphi isevisi - cindezela 1, yini enye - cindezela 2" njalonjalo. Umshini nje ubala amasevisi ethandwa kakhulu kanye nezigaba, ulwazi lapho ikhasimende ufuna.

Njengoba ojwayelekile, ekupheleni Monologue yakhe yaphendula umshini lisitshela ngendlela ukufinyelela "Beeline" (opharetha). Ulwazi mayelana nokuthi iyiphi inkinobho ucindezele, kubalulekile ukuxhuma umeluleki bukhoma, hhayi umshini wokuphendula, kusukela kwesobunxele kuya "ekugcineni" mayelana naleli cala uma zokubhalisa uye anisondelanga noma yiziphi izinto ahlinzekwa. Logic of izenzo ezinjalo licacile - uma wonke amaklayenti ngeke ukuxhumana ngokuqondile okubuzwa shayela isikhungo, esidlule nje akakwazi ukubhekana ukuthutheleka izingcingo.

inombolo Region

Nokho, kukhona esinye ohlangothini. Cabanga ukuthi kukhona zokubhalisa ngubani Kuyaphuthuma kuba opharetha "Beeline". Igumbi Operator kuye kuleli cala anidingi 0611, futhi zesifunda, lapho kungekho khona umshini wokuphendula. Kukhona yonke imibuzo ucingo uyosabela ngokushesha, ngaphandle kokuba ulinde.

Le nkampani ine izinombolo 4 ahlukaniswe lunye. Ngakho ngokubiza 8800700 Juni 11, ungacela mayelana uxhumano mobile; ukuze 8,800,700 Novemba 21 uyoba uthintane mayelana WiFi-Inthanethi, 8800700 80 00 - phezu uxhumano lwenethiwekhi ekhaya, futhi 8,800,123 45 67 - sendlela ulungiselele mobile Ukufinyelela i-Inthanethi, futhi kanjani siyixazulule phambi umsebenzisi izinkinga. Ngakho, kuye ngokuthi yini uyakuhlupha, udinga ukukhetha kwelinye lamakamelo, lapho uyolalela ngokuqinisekile kuyosisiza.

Ukuxhumana abavela kwamanye amazwe

Kuyaphawuleka umniningwane obalulekile - oxhumana ezibalwe ngenhla kuphela ukuxhumana ngaphakathi eRussia, uzilalele opharetha "Beeline". Call opharetha uma kwenzeka ukuthi uzoba endaweni ethile phesheya, kungaba inombolo ehlukile. Lena inombolo yocingo ngamazwe, kufinyeleleke kusuka kunoma yiliphi izwe: +7 495 974 88 88. Nakulokhu futhi, ubiza phezu kwakhe ukuze "Beeline" ababhalisile mahhala, ngokungafani kwabanye abasebenzisi inethiwekhi.

Ukuxhumana nge-Internet

Yiqiniso, zikhona izimo lapho udinga uxhumane nomele bukhoma inkampani, njengoba imiyalelo noma ulwazi oludingayo uzithola awukwazi; kodwa ukhetha ukungatholi ukukhuluma ocingweni, futhi ushiye inthanethi ifomu. Ukuze wenze lokhu, ungasebenzisa i-imeyili otvet@beeline.ru, okuyiwona wona futhi ochwepheshe. Impendulo kuyofika ngokushesha ngokwanele, into esemqoka - ukuchaza kakhulu ngokunembile inkinga unesithakazelo. Izinga lenkonzo ngeposi akukho okubi kakhulu ukwedlula babonisana ngocingo.

Enye kuyinto "ifomu impendulo" ekhethekile, iyatholakala ku-website yenkampani. emkhakheni okhethekile owawulapho zinikezwa, okuyinto abakhonza imilayezo yakho imibiko abameleli "Beeline".

I-SMS umyalezo ngombuzo

Uma ungakwazi ukuthola inthanethi, kodwa awukwazi ukukhuluma - kukhona elinye ithuba ukuze uthole usizo olusheshayo kusukela udondolo "Beeline" mobile opharetha. Sikhuluma iDemo SMS-imiyalezo, okuyinto yamukelwa inombolo 0622. Lapha, ngeshwa, ngeke nganoma yisiphi isikhathi, kodwa kuphela-7 ekuseni 10 ntambama. Kulokhu, impendulo uyoza kuwe ngesimo umyalezo inombolo kusuka kulo sithunyelwe.

ezinye izindlela

Njengoba ubona, kukhona sonke arsenal of izindlela zokuthola ulwazi iklayenti, okudinga opharetha "Beeline". Shayela umsebenzisi (noma uyibhale), isikhokhelo kungaba ngezindlela ezahlukene ukuthola ulwazi olufanele mayelana nezinsizakalo yenkampani. Yini enye kubalulekile, unjalo ezihlukahlukene zokuxhumana. Uma ungeyena isikhokhelo ukufinyelela efonini noma inthanethi - ke usazokwazi ukuthola indlela yokuphuma bese ubuza umbuzo wakhe.

Abe umphelelisi siphinde kukhulunywa ngezindlela ezimbalwa ukuthi ushayele u-opharetha "Beeline". Okokuqala - lokhu zokuxhumana nge-akhawunti yakho siqu, okuyinto ethatha kuwebhusayithi isisekelo senkampani (yimuphi umsebenzisi ungakha ke - lapho azoboniswa amasevisi asebenzisa ngayo, kanye ulwazi mayelana ukulinganisela kwaso, futhi imali plan nezinye ezicashile ezibaluleke). Kutholwe ehhovisi yangasese, noma ngubani angacela umbuzo bese impendulo abamele.

Enye indlela - isevisi call nokulandelanisa. Ngokubiza inombolo 0611, bese ucindezela 1, ungamazisa abamele inkampani ufisa ukuxhumana nabo. Ngemva kwesikhashana, wena nje ushayele emuva futhi ukusiza ukuxazulula inkinga.

Ekugcineni, lokho indlela ukusebenzisa ukuze ukuxhumana opharetha - unquma. Futhi akubalulekile kangako emvelweni, into esemqoka - ukuxazulula inkinga ukhathazekile ekuqaleni.