Thengisa konke Yamadivayisi

Muva nje, ukuba uhlanganyele nathi izingcingo njalo ecela indlela ukuthola isitifiketi se-ISO. Lo mkhuba omuhle kakhulu - manje kungcono yisikhathi lapho ukuphathwa izinga wangena isicelo mass! Kodwa, ngemva kokuba luqalile ucingo, ikhasimende ongaqondakali kudingeke uchaze ukuthi isitifiketi akunakuthengwa, zingakapheli izinsuku ezintathu emva lokukhokha, futhi kube kufanele, etholwe ukulungela nezidingo le nqubo isitifiketi. Futhi uzwela vector kuyinto mkhuba omuhle nenani nambili ukuwa emalini lapho kugamanxa ihora lesi ezinhlanu. Kungani yasisiza naivety "Ngifuna ukuthenga isitifiketi" ka umbuzo, futhi ubani sawing isihlahla esihle ngokukholwa okuhle, ukuphathwa eliphezulu. Zama ukuqonda.

Ukuze ukuhlaziya isimo uyokhanga ukuphathwa amathuluzi eliphezulu. Sibheka lesi senzo njengoba inqubo (futhi empeleni kuyinto). Ngemvume - isifiso isihloko, esikhiqiza umkhiqizo othile (izimpahla namasevisi), ukufakazela ukuba umthengi quality yayo ngokunikeza isitifiketi. Lokukhipha - umthengi, ngubani owakholwa isitifiketi futhi uthole lo mkhiqizo nge ukwaneliseka okukhulu. Kule nqubo, zikhona ezinkulu sub-inqubo ezimbili, inkampani nezincwadi umzimba isitifiketi. idatha Izenzo abathintekayo ihlukaniswe nezidingo ISO 17021 "ukuhlolwa Sivumo. Izimfuneko emizimbeni ukuhlinzeka audit kanye nokukhipha izitifiketi nohlelo lokuphatha. " Kunconywe abaningi ababengaba ababambiqhaza enqubeni silitadishe ukuze singathwesi zama ugcwalise ubisi fresh, ukhukhamba - ne amakhasimende ethu ungase ube nezinkinga, uyazi ukuthi ngisho ukuthini.

Hlaziya zonke izinyathelo inqubo. Isinyathelo One.

1. Yiqiniso, okukhiphayo kuyinto ukwaneliseka abstract futhi umkhiqizo eziphathekayo ngeke - nesitifiketi sokuhambisana namazinga ISO ngekhwalithi ukuphathwa (ukuphathwa, ukuphepha kokudla, ukuvikeleka kwemvelo, ukuphepha emsebenzini, njll). Ukuba khona leli phepha ukuze bangabhekani unika abakhiqizi izinzuzo ukuqaliswa umkhiqizo, ezifana: ukuzethemba kwabathengi, inzuzo uma ebamba iqhaza kumathenda nokuhweba yokuncintisana, njengasezulwini amabhizinisi ngasese nokuthenga State uhlelo (okunemibandela sentengo). Ukuze uthole umkhiqizi idokhumenti onjalo ngokuvumelana ukuhlolwa umzimba. Futhi lapho enza lesi sinyathelo sesibili.
2. Kutholakale izidumbu ezimbili nesikhathi yezimfuneko ISO namazinga (noma njengoba samukelwa "Izidumbu isitifiketi"), zonke angaphansi ezizimele, ngisho ne amagama ukuthi sekuseduze ukuba isimo. Abasebenzi sakhiwo eyohlobo kakhulu, ngoba abasebenzi ezinkulu yilezi igama uyaziqhenya - mabhuku. Ngokuvamile kuba ochwepheshe abavela Consulting, nokuba umkhuba yokufundisa, noma umkhuba "Soviet ibhizinisi." Ngeshwa, eminye yale "ukhohlwe" ngokuphelele aphume Consultancy, okuphula nezidingo ISO 17021 okujwayelekile (kodwa iklayenti akukhona uyazi lokhu). Bahlangana amakhasimende kahle, cela nje "futhi yethulwa khona, une ube nendlela yokuphatha amazinga", ekuphenduleni ethola amehlo nxazonke kakhulu futhi ngokushesha wathumela ku iklayenti yethu inkampani kokukhuluma. Lena yinombolo isinyathelo ezintathu ngaye.
3. Consulting izinkampani, njengoba izinhlangano zamabhizinisi yangasese. Abasebenzi bakwa-yabo zahlukahlukene kakhulu - kusukela abafundi fresh esidlule, izifundiswa, izikhulu lobuchwepheshe, izikhulu wangaphambili, impesheni. Kunomkhuba ocacile efanayo nokufundisa kanye Consulting (kahle, mayelana nendlela odokotela, koke, sezifo ohlinza izinzwa futhi bobabili besebenza ne nommese). Ngithanda ukwazisa bonke abasebenzisi bezikhali isevisi, njalo ucele uqhube: "Impumelelo kungaba kuphela ukweluleka ukuphathwa umphathi yimpumelelo." Iklayenti lapha, wabingelela ngaphezulu ngokufudumele, kuzuze izindleko kokubonisana nezinsiza kukhawulwe kuphela imicabango amaqembu. Iklayenti akaqondi ukuthi kungani anakho ukukhokhela iseluleko imali, ngoba ngaphambi kwalokho, iminyaka engamashumi ayisikhombisa ubudala, kwaba nhlobo, okungukuthi, lutho. Udokotela othile osebenza abakwazi ukuchaza ukuthi ikhasimende ukuthi Consulting ukuphathwa (ie, umphathi), akuyona iseluleko, kodwa umhlahlandlela esenzweni ngoba ukudalwa umkhiqizo izinga emphakathini wethu.

Sonke wafika ekuqaleni inqubo. Futhi uma iklayenti ukhathazeke ngempela yona ngokuthuthukiswa kwezinjongo imisebenzi yayo ukuze kuzuze umphakathi, futhi esingilitholile amasosha omzimba kusukela "ngokoqobo namaSoviet", futhi ufuna ukukhula hhayi kuphela ngenxa ukutshalwa kwezimali umbuso, kodwa ikakhulukazi ngenxa ukuhlakanipha kwakhe zokuphatha, uyonenza lezi zinyathelo ezintathu.

Godu kuthiwani nengabe akukho nokuvikeleka. Khona-ke 'nonohlelo B ". Yenza ukusheshisa ukuthola isitifiketi ayesifuna ngabomvu. Kusukela kokukhuluma ukuxoxisana kanye ukuthola iqoqo ubuncane kwemibhalo, Nge umzimba esiqinisekisweni sokuhambisana bavumelane ngokuthi "ukuzivumelanisa", futhi lapha (kodwa hhayi kuphela yokuphatha amazinga uhlelo!) - lo mqulu oyigugu ohlakeni ebodeni, futhi imibhalo yamathenda kakhulu. Futhi lesi simo isiba ejwayelekile ngaphezulu kule minyaka emibili edlule. Engisebenza nabo bathi isipiliyoni - kuba emakethe, iklayenti unelungelo lokukhetha phakathi kwemibhalo yokuqala futhi icala, phakathi lzhekonsultantom nezobuchwepheshe, phakathi isitifiketi audit inkomishi yetiye phakathi ukukhokhelwa kahle amasevisi kanye nenkohlakalo. Futhi lapha sikhohlwe ngokuphelele mayelana umthengi, futhi kuba umlingiswa oyinhloko! A amancane, nokugqwala imperceptible buqeda enkulu steel elihlanganisa umkhiqizi kanye umthengi, futhi ilungele igoqe nganoma yisiphi isikhathi.

Yini okumelwe uyenze? It silula - kubalulekile ukufuna imbangela umcimbi, kunokuba ulwa nobuqhawe ophenyweni lwethu. Siqala kusukela ekuqaleni, nge Consulting. Yebo, nayizimfundamakhwela kulo mkhakha kwanele, ngezinye izikhathi "cool" inxusa nge zobungoma ngamazwe amaningi, ngeke, ngokomthetho ukuchazela iklayenti ukuthi inqubo lihlukile inqubo, ukusho lutho mayelana Indlelanchubo yekwenta njengoba isisekelo ukuphathwa izinga - ubani is zezikhali ku umkhuba - mabaphakamise izandla? Sicabangela yokuthi iklayenti njengoba ishidi engenalutho iphepha, ngokuphelele ongazi lutho amazinga ISO, kanye esidumazayo kakhulu uma engenzi ubhale igama ehloniphekile. Kodwa kukhona post umngcele, nalabo eziqinisekiswe isimo, okuyiwona ukuphathwa iklayenti bystroopisatelnym ngeke idedelwe - umzimba isitifiketi. Indlela okusebenza? Zonke izitifikethi zikhishwa iminyaka emithathu. Client, isidlulile ngempumelelo isitifiketi, yibhange ukukhokhela yonyaka ukubhekwa audit, ukuze singalahlekelwa, kuyena, isitifiketi. Futhi ngakho ukuphila lenhlangano iklayenti - ukukhokha - futhi usathola isandiso eminye iminyaka emithathu. ibhizinisi Ngokungaguquguquki inzuzo ukuze umzimba isitifiketi. Yiqiniso, futhi kumelwe uthi ngokuqinile ukuthi Kazakhstan has bamabhuku afanelekayo ngokwanele lezidumbu professional sokuhambisana ukuhlolwa, esingakwazi okumele siziqhenye ngayo. Kodwa, njengoba zakudala "ibhizinisi - ibhizinisi", ngakho kwenkululeko lokhu kuza "Ostap", ne ukusheshisa ubuchwepheshe ezithile. Ukuphi lezi zinkampani futhi kungani siphindaphindeka ngentshiseko enkulu, kulesi sihloko ngeke ukumboza, accredits iKomiti kwabo Technical Regulation futhi Metrology Ministry of Industry and Trade, ukuthi wabhala isihloko ngale ndaba, uma ungakwazi, yebo. Ngakho, lapho kuba nesidingo ukuthi kudala supply? Yiqiniso le ntandokazi kumathenda, futhi kwempahla yomphakathi ngaphezulu. inkampani Private ngokushesha "ukubona ngokusebenzisa" baveze isitifiketi angcwaba inhloko kokuba nabo ohlwini "black". Kodwa kwempahla yomphakathi, "ngokungazi" babekholelwa nomthengisi lokhu ephepheni futhi ilungele ukuba sibambisane naye. Awu, lokho ezikhonjwe okuyimbangela yobubi - inketho, ngesitifiketi! Isinqumo - okwakufanele azithathe futhi khansela! Yini okulandelayo - ake belingisa isimo - izitifiketi umfutho akuyona ke uba yini umphumela? Yiqiniso, ukuze uqale nge, singathola imiphumela emihle.

1. Labo izinkampani lababutsakatsaka ekukholweni vuthiwe ngokwanele ukuthola amasevisi Consulting professional, isitifiketi inkhulumomphendvulwano abanekhono bese uvula nge umthengi - bayovuka yesikhulumi by deserved.
2. Phuma kulendawo komunye, mhlawumbe efanayo, non-ochwepheshe kanye isisebenzi yesikhashana, kanye, KAHLE schemer omkhulu, ezonakalisa igama elikhanyayo "Quality".

Kodwa ungenzi ngaphandle imiphumela engemihle.

1. Izohlala umsebenzi ayinkulungwane "abasebenzi" ambalwa kule ndawo;
2. Empeleni ukuthi ulahlekelwe ngeminye ochwepheshe kanye nokuthuthukiswa lo msebenzi eziphambili kakhulu futhi ngesikhathi esifanayo esiwusizo umthengi;
3. Ubalekela, main ashukumisa nikhuthaze ukuthola eziphambili emhlabeni ulwazi nokuphatha kuyaqhubeka, futhi ngaleyo ndlela yokuthuthukisa umnotho kazwelonke.

Njengoba ubona, kulesigaba, lapho umqondo kazwelonke we izinga lempilo ngokusebenzisa control izinga ukuphathwa uye engakazalwa uma kungekho uhlelo ukuthola global ukuphathwa kolwazi yamathuluzi ezikhungweni zemfundo, kubalulekile ukuba 'buza' uhulumeni ukuba ngandlela-thile ivuselele ukuthuthukiswa yethu. Isixhumanisi ababuthakathaka kule nqubo, lokhu izinhlangano zezitifiketi. Ziyakwazi yebo ezidingekayo, kodwa, empeleni uzama esikhundleni umthengi kokunquma ngaye. Sidinga esengqondweni iyacaca futhi obala, uma isitifiketi somsebenzisi ekupheleni, futhi lokhu ketshezi kuyinto yomphakathi, okusho thina sikanye nawe, futhi ukuthembeka ulwazi, kumelwe futhi umphakathi. Enkathini yangaphambi kwezincwadi zokuxhumana, e-government, izincwadi ezifanele, kanye nezinhlangano zomphakathi ukwenza lokhu akunzima, udinga kuphela intando umthengi kanye nohlaka lomthetho. Isithelo ukulawula isimo-apharathasi, okuletha ayibalulekile obengeziwe kwikhasimende kwenza akukho mqondo. Instruments of control social izinga eziningi. Zicabange wena ukuza esitolo, thatha izimpahla, futhi anamatheliswe isitikha - "ukuphathwa akusho ukuhlangabezana nezidingo," - lokho kungaba ngesenzo sakho. Futhi siyoba yini ukuphendula kusasa nomkhiqizi lo mkhiqizo. Yini leyenta umzimba wami izindinganiso ezithile, isitifiketi owanikwa umenzi. Siye eside bafundiswe indlela ukuphila, kodwa hhayi bafundiswe indlela ukuphatha ezimpilweni zabo. Ake sizame.