Iyini inkonzo: izici umqondo

Cishe akudingeki uqale ukuchaza ukuthi umqondo we isevisi (service) sihlangana cishe nsuku zonke futhi yonke indawo. Manje cabanga incazelo yegama elithi "isevisi" Imibandela. Ngesikhathi esifanayo sizama sihlaziye izimo esemqoka ekuphileni kwansuku zonke lapho lo mqondo yisona esikhulunywa abantu abaningi.

I etymology umqondo: yini inkonzo

Uma uqala kusuka ukutolika main olunikezwa izichazamazwi zanamuhla, cishe bonke of them zithi izwi sivela elithi ngolimi Latin inkonzo, servio futhi servus, okusho "inkonzo", "nikeza", "nikeza", "eziboshiwe", "kufanele", njll .c.

Nokho, namuhla impendulo yombuzo ngalokho isevisi ngokuvamile eside ukuhlobanisa ngenguqulo IsiZulu isevisi izwi ,, ngokwezwi nezwi ihumusha ngokuthi "inkonzo". By endleleni, futhi ngezilimi Slavic lo mqondo ifikile esanda kutholakala. Manje singakwazi ukunikeza ezinye izindawo lapho umqondo yisona esikhulunywa abantu abaningi.

Lapho uhlangana welithi "inkonzo" ekhaya

Njengomthetho, abantu abaningi ukuphendula umbuzo ngalokho isevisi ehambisana ne- umkhakha inkonzo , noma isevisi. Ngokwesibonelo, ngokuvamile kakhulu lo mqondo sisetshenziswa ehhotela noma endaweni yokudlela ibhizinisi, emkhakheni nokugcinwa izimoto, njll

Ngaphansi njalo, kodwa kubuye impendulo impela yombuzo ngalokho isevisi singasebenza amasevisi ezikhethekile lobuchwepheshe kwenziwa ukunakekela kwanoma yiphi impahla emva ukudayiswa layo ikhasimende.

Ngomqondo onabile, asikho isidingo sokuhamba. Lwanele cabanga ukuthengwa yimuphi plan onjalo. Akusiyo imfihlo ukuthi lapho wenza idili ukuhweba iklayenti unikezwa imithi ekufanele inkonzo phakathi sesiqinisekiso futhi post-iwaranti isikhathi, uma ngokungazelelwe kukhona ukwehluleka ezinye ezingalindelekile. It kuvela ukuthi umenzi noma umdayisi, kunjengokungathi kusengaphambili ukunikela nemisebenzi ehlukahlukeneko ukuze alungise izinkinga namadivayisi lobuchwepheshe (okungase kwenzeke esikhathini esizayo) ngaphambi ukubukeka ezinjalo.

Izikhungo e ubuchwepheshe bama-computer

No kancane ngokuvamile umqondo welithi "inkonzo" itholwe kwezwe computer. Kuyacaca ukuthi, isibonelo, kule "OSes efanayo» Windows (noma iyiphi enye) zikhona izinhlelo inkonzo ekhethekile futhi applets, ukuqaliswa okuhloswe ngalo nokugcinwa lonke uhlelo ukuvimbela noma ukwehluleka lesifanele.

Lokhu kungenzeka futhi ihlanganisa umqondo amasevisi web ahlinzeke noma yimaphi amasevisi kwi-inthanethi ngosizo isofthiwe ezikhethekile. Thola okungenani inkonzo amasevisi e-inthanethi abahlinzeki, e-commerce ngesimo izitolo inthanethi nge kwezidingo kwezimpahla, ukuthuthukiswa izingosi kanye izicelo Inthanethi, njll

isiphetho

Nakuba lena kuphela eyisisekelo, ngomqondo ongokomfanekiso, amaphoyinti aphezulu eziphathelene incazelo yaleli imiqondo kulezi zibonelo singabona ukuthi isevisi - it is a hlobo lwesistimu inkonzo ukuze ahlinzeke ukusetshenziswa ngokunethezeka kwanoma yimaphi amasevisi, usule izinto zikagesi eziphezu, njll

Yiqiniso, abantu abaningi isevisi ungabiza iyiphi isevisi. Asithi alethwe ikhofi endaweni yokudlela isikhathi okungenani isikhathi emva oda, ngisho ukuba ngaphezu kwakhe ushokoledi noma amakhukhi. Cishe uzothanda ngokushesha ngaso bathi: "Manje lokho inkonzo" Empeleni, umqondo wegama elithi "isevisi" futhi lisho izenzo ezithile okuhloswe ngazo wanelise hhayi kuphela izifiso iklayenti, kodwa ngokuvamile kuba okulindele ukuthi angeke ngisho zifakwe ububanzi eziyisisekelo amasevisi.

Nokho, kungaba izibonelo inkonzo etholakala cishe yonke imikhakha yempilo yomuntu cishe kuyo yonke ithuba. Nokho, incazelo yokuqala uhlala ingashintshiwe. Kulokhu kungenzeka isevisi ubizwe ngisho khona kancane imisebenzi efana, isibonelo, iye yachazwa ezinhlwini ezingu isibonelo ngenhla.