Ibhizinisi Ukuxhumana

ukuxhumana Business - uhlobo nokuxhumana nabanye, okuyinto Lena inqubo eyinkimbinkimbi futhi enezici yentuthuko emkhakheni othintana esemthethweni phakathi kwabantu.

izingxoxo Business zidlala indima ebalulekile ephathelene nemikhankaso yezombusazwe, commercial futhi ibhizinisi. Lapho sisebenzelana nabo ebhizinisini, ukuqonda Psychology zabo kanye nezithakazelo kwenhlangano ukuthi limelela, kungaba lunqume ngokuhamba izingxoxo.

Kufanele kuqondwe ukuthi ufuna umlingani ibhizinisi lakho, bese kucatshangelwa izithakazelo zayo ukuze bambeke ufisa ukuthi kubalulekile kuwe. Ikhono lalelisisa interlocutor, ukuba limkhuthaze, ukusiza self-isiqinisekiso kubaluleke kakhulu. Kuleli kuncike ukuphumelela ingxoxo nokuthi leso senzo senziwe ukuqonda izuzwe.

Yezingxenye ezibaluleke kakhulu ka isiko lochwepheshe lithi:

1) ikhono ngempumelelo futhi kahle ukuqhuba izingxoxo ibhizinisi;

2) ikhono ukusebenza imibhalo;

3) ikhono ngokuphumelelayo ukwenza umbhalo idokhumenti.

Izingosi kusho ukuthi abantu ngokuhamba zokuxhumana ukushintshisana Imininingwane ngenhloso ukuqaliswa imisebenzi ngokuhlanganyela. Ibhizinisi Ukuxhumana unezigaba eziningana:

1. Ubudlelwano kokufaka contact;

2. Ukuhlolwa umcimbi;

3. Ingxoxo zezinkinga zamanje;

4. isixazululo Win-win;

5. Ukugcwaliswa loxhumana naye.

Lapho esebenzelana nabantu abanamathela ukuba silandele isitayela esithile

a) ongaphansi (umphathi-okhonzile);

b) Isevisi-friendly - phakathi nozakwethu;

c) enobungane.

Izinhlobo zokuxhumana ibhizinisi:

1) Yenza - luvunyelwe isikhundla sabalingani siqu reorientation yemigomo;

2) engqondweni yethu - ziqondiswe ukuthuthukiswa kolwazi olusha kanye isicelo salo ekuphileni okusebenzayo;

3) ngasocansini - udinga ukuthonya ukuze ushintshe izisusa, amagugu, ukuziphatha, ngisho nobuhlobo;

4) ekhululekile - ihlose ukuthonya kwemizwa kwezinkulungwane uzakwethu ukuze ushintshe, uhlobo sicasulwa imizwa udinga ukubiza ukuze bakwazi ukufeza kangcono lo mgomo.

Call of zokuxhumana ibhizinisi ukuxuba kokubili ibhizinisi kanye nokusebenzisana ekuchumana. Abahlanganyeli inkhulumomphendvulwano enjalo uholwe engqubuzanayo. Ngokuhamba lokhu zokuxhumana kukhonjelwe nomthelela othile, futhi ukungqubuzana ngokuvamile evulekile. Ukuze ugweme Ezimweni ezinjalo, futhi kudinga ulwazi ezihlukahlukene izinhlobo zokuxhumana kanye nobuchwepheshe ezithinta abantu. Lokhu kubalulekile ikakhulukazi abaphathi, abasebenzi, abaphathi, ngoba emakethe inamathela ubunjalo ubudlelwane ophucukile, okuvumela ukuba kuzuzwe imiphumela kulindeleke izingxoxo nezinye izinhlobo zokuxhumana ibhizinisi.

ukuxhumana Business enhlanganweni kubonakala hhayi kuphela ebuhlotsheni yangaphakathi kodwa futhi ku yangaphandle. Ngokusemthethweni, ke uba uchungechunge umyalo uhlelo, lidlule kobuholi inkampani, ngesisekelo okudingwa yibhizinisi jikelele. Ukuxhumana kulokhu inikezwa ezifana izici esibophezelayo njengoba kobukhulu kanye kwamangqamuzana lwabasebenzi. Ukuze amaqembu amancane lezisebenzi we elifanayo kuvunyelwe kuyinto yomuntu kakhulu ukuxhumana ekuchumana, okungukuthi, ubuhlobo phakathi kwabo kungaba ubungane noma ubungane. Nakuba kungenzeka kula maqembu amancane, ukuvela komoya nokungezwani. Ukuthola lezi ngeziphambeko amasu ezikhethekile ezisetshenziswa ukuxhumana abasebenzi yenkampani.

Amafomu oyinhloko wokuxhumana ibhizinisi - a ingxoxo ibhizinisi, izethulo, imihlangano kanye izingxoxo.

ingxoxo Business kuyadingeka ukuthonya interlocutor ngokushintsha kwezimo zebhizinisi ukuze udale ubudlelwano obusha bebhizinisi.

I sethulo isethulo umphakathi imikhiqizo esisanda kuluthola. ukuxhumana okunjalo okuhloswe ukudala ukubukwa kunesidingo mayelana ukuma, njll

umhlangano webhizinisi - uhlobo of zokuphatha umsebenzi Umhlahlandlela elikuvumela ukuba ahlele exchange kolwazi nemibono phakathi abasebenzi.

Izingxoxo ezihambisana cishe noma yimuphi umsebenzi. Inhloso yabo ukufinyelela esivumelwaneni mayelana iqhaza emisebenzini ethile ohlangothini zebhizinisi inzuzo kithi nakuye.